Jawatan Kosong CUSTOMER SERVICE ASSISTANT MANAGER di [SYARIKAT]
KETERANGAN JAWATAN KOSONG
REQUIREMENTS :
At least a Diploma or Bachelor’s Degree in Business Studies or equivalent
3 – 5 years of working experience in MLM industry.
Possess command in spoken and written English, Bahasa Malaysia and Mandarin. Mandarin would be an added advantage (as this role require to support mandarin speaking customers and distributors).
Pleasant personality with excellent interpersonal skills
Strong capability of communication and resolve problems independently under the company’s guidelines.
Ability to solve practical problems and carry out responsibilities under general supervision.
Ability to organize workload independently for effective implementation. Must be a hands-on person and willing to roll up her/his sleeves to get the job accomplished.
Good interpersonal skills, with ability to communicate with all levels – build relationships and gain enthusiastic cooperation from internal and external stakeholders.
Self-motivated and attentive to details with strong initiative.
Ability to work in a result-oriented atmosphere under pressure and meeting tight deadlines as flexible working hours maybe required.
Good computer literacy (Word/Excel/Power point).
Well groom and manner.
RESPONSIBILITIES :
Oversee day to day operations and branch daily sales and reports.
Developing strategic long-range plans to achieve strategic objectives.
Monitoring operational performance of both internal and external service providers
Ensure member feedback, distributors are addressed or escalated to appropriate level, whilst ensuring follow through all cases.
All incoming inquiries from walk-in distributors with accurate answers. This will include the disbursement of various information, distribution of different promotional flyers, checking volumes, and receiving comments/complaints.
Keeping abreast of new information on products, promotions, Sales & Marketing Plan, policies & procedures is necessary in order to provide consistent information and explanations to Distributors.
Accurately and diligently process all incoming Applications and related documents, namely the Distributor Application Forms, etc. by following the procedures closely. All incoming documents should be processed promptly on a daily basis.
Analysing statistics or other data to determine the level of service provided.
Able to upsell / promote company’s products and promotions on every walk-in contact with distributors
Able to cope with frequent changes of procedures and policies released by the Company.
Ensure all other related duties (including various Company’s functions) as directed by superior is completed in the most effective and efficient manner.
Any ad hoc tasks assigned by management and superiors.
Maklumat Tambahan Jawatan Kosong
Tahap Pekerjaan : Manager Kelayakan : Services, Customer Service Pengalaman Kerja : 3 years Jenis Kerja : Full-Time Pengkhususan Kerja : Services, Customer Service / 505, 134
Maklumat Syarikat Majikan, [SYARIKAT]
We are an established fast growing company in USA Share Market specializing in distribution of nutritional supplement products. As part of our global expansion plans into local and oversea market, we are looking for highly self-motivated individuals positions.
We are company dedicated and focused to provides health and wellness solutions that are needed for today’s world. We believe scientific and technological innovations in health and life science will effectively prevent diseases caused by polluted environments, unhealthy dietary intake, and unhealthy lifestyles.
Through substantial investments in Research and Development and constant communication with the market via our consultations, we aim to promote improved health and longevity in our clients through a combination of our formulas, modern medicine, proper nutrition and advice from skilled nutritionists and/or dieticians. For that, we established partnerships with industry experts and companies from around the globe in the development of ground-breaking products. We will continuously acquire and/or collaborate with synergetic companies to build an effective integrated wellness ecosystem to serve our clients better.
Maklumat Tambahan Syarikat [SYARIKAT]
Saiz Syarikat : 1 – 50 Employees Masa Pemprosesan Permohonan : 7 days Industri : Healthcare / Medical Elaun dan Lain-lain : Attractive salary, Subsidize Parking, Provide training and development, Monday – Thursday: Formal. Friday – Saturday: Smart Casual, Monday-Friday: 10.00am-6.00pm & Saturday :10.00am -2.00pm (Final month Saturday) Lokasi : Kuala Lumpur
Ejobskini Portal Jawatan Kosong Terkini Malaysia
