E-Commerce Assistant

Jawatan Kosong E-Commerce Assistant di [SYARIKAT]


Job Description

  • Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers’ requests, enquiries, orders etc;
  • Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
  • Manage to come up with solutions by communicating with online platform’s customer service;
  • Coordination of packing & arrangement on the shipment base on our Logistics;
  • Uploading and maintaining all the quantity selection on the e-commerce platform;
  • Support the Management team in exploring strategic initiatives for our online offering;
  • Assistance with price adjustments / promotion deals on e-commerce platform.
  • Keeping up to date and constantly provide ideas to optimise user journey


  • Minimum Diploma (Fresh graduates or without working experience are encouraged to apply)
  • Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
  • Team player with good interpersonal, oral and written communication skills
  • Creative and technologically savvy
  • Fast learner and passion for sales


  • Overtime pay
  • Monthly allowances
  • Medical benefits inclusive family
  • Insurance
  • Annual Performance Increment & Bonus
  • Staff incentives and discounts
  • Company activity

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Non-Executive
Kelayakan : Sales/Marketing, E-commerce
Pengalaman Kerja : 1 year
Jenis Kerja : Full-Time
Pengkhususan Kerja : Sales/Marketing, E-commerce / 503, 202

Maklumat Syarikat Majikan, [SYARIKAT]


About Us

The Vape 69 is an retail and online store which is selling various of Vaping instruments and accessories and also E-Juice/liquids for vaping needs. The Vape 69 has been founded and established since the year of 2013. The Vape 69 have been growing and expanding the businesses which is increasing the number of retail outlets and actively through the online selling for accessories and liquids of vaping.

Mission and Vision


To realize this commitment, we are focused on provides great products, high-quality vaping accessories to our customers and providing a world-class experience through our assistances and consultation of our vaping products that makes them feel welcome and valued.


Our overall vision is for The Vape 69 to become a modern, progressive vaping company delivering a contemporary customer experience. Modern is about getting the brand to where we need to be today and progressive is about doing what it takes to be The Vape 69 customers will expect tomorrow.

We apply the best practice in all areas of customer service and assistance and also maintain the quality of vaping products and affordable price to our customers.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 51 – 200 Employees
Masa Pemprosesan Permohonan : 6 days
Industri : Retail / Merchandise
Elaun dan Lain-lain : Dental, Miscellaneous allowance, Medical, Vision, Casual (e.g. T-shirts), Medical, Insurance, Performance Bonus, Family Day, Career Development, Monday to Fridays (Alternate Saturday)
Lokasi : Kuala Lumpur