Customer Service & Admin Assistant (客户服务和行政助理)

Jawatan Kosong Customer Service & Admin Assistant (客户服务和行政助理) di [SYARIKAT]

KETERANGAN JAWATAN KOSONG

Job Summary:

CUSTOMER SERVICE & ADMIN ASSISTANT

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, issue invoices, prepare correspondences and fulfil customer inquiries to ensure customer satisfaction.

Requires a high school graduate or equivalent and 0 to 3 years of experience in the field or in a related area. This position requires knowledge of commonly-used concepts, practices, and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.

Job Description:

CUSTOMER SERVICE & ADMIN ASSISTANT

• Review and process customer invoices in a timely and accurate manner.
• Monitor customer accounts and ensure timely payments.
• Identify and resolve any discrepancies and issues.
• Follow up with customers on delinquent accounts and provide support to resolve payment issues.
• Maintain accurate records of customer payments and adjustments.
• Provide timely and accurate reporting on accounts receivable status.
• Collaborate with cross-functional teams to resolve customer issues and disputes.
• Maintain accurate and up-to-date records and documentation.
• Handle of filing, keep record and assuring accurate documents filing.
• General office administration works.
• Ensure accounting records & systems are in compliance with company policies, approved accounting standards and statutory requirements.
• Any ad-hoc duties assigned by Superior or Management from time to time

Job Requirements:

CUSTOMER SERVICE & ADMIN ASSISTANT

• Must have good command in English, Bahasa Malaysia, Mandarin and both written and spoken
• Min 1 year of customer service experience / Fresh graduates are welcome to apply
• Experience in manufacturing industry will be an added advantage
• Able to start immediately or with short notice
• Computer literate and good communication skill
• Meticulous, analytical and able to work with minimum supervision
• Proficiency in Microsoft Office suite, especially Excel, Word and Power Point
• Basic familiarity with accounting software, experience in Autocount will be an added advantage.
• Able to work on weekend (5.5 working days a week)
• Able to work on night shift will be added advantages
• Show patience, enthusiasm, respect and attention to customers 
• Have self-disciplined, positive attitude and strong sense of responsibility
• Exercise customer-centric and professional treatment of every customer 

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Junior Executive
Kelayakan : Services, Customer Service
Pengalaman Kerja : 1 year
Jenis Kerja : Full-Time
Pengkhususan Kerja : Services, Customer Service / 505, 134

Maklumat Syarikat Majikan, [SYARIKAT]

The Joy Begins

We are one of the main manufacturers of noodle products established since 1975. We have been nourishing Malaysians through our quality products, whilst maintaining our Halal excellence and integrity.

The Beliefs We Hold

To become the market leader across the food profession all over the universe.

Our mission is to spread joys to food lovers and improve the quality of life for everyone through authentic products.

The Capabilities of Our Products

We are expanding to over 2,000 outlets in Malaysia and we are ready to serve you.

For decades, we have carved a place in the country and the hearts of Malaysians with our unwavering commitment to delivering the best in quality, nutrition and taste.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat :
Masa Pemprosesan Permohonan :
Industri :
Elaun dan Lain-lain :
Lokasi : Kuala Lumpur
Lamar Sekarang!