Responsible to ensure a safe environment for hotel guests and connectors
Establish and set safety standards and implement safety policies and procedures
Inspection and surveillance on all hotel areas for security violations
Determine training needs on security courses and work along with the Talent & Culture Department for conducting training
Responsible for accident prevention program and conduct periodic evacuation drills
Handles and deals with aggrieved individuals concerning losses or damages arising from theft or accident occurring in the hotel promises
Maintains statistics regarding accidents and injuries
Assists in training of associates in the department
Liaise with the Local Authority, the Police and the Fire and Rescue Department and to establish good relations with them
Upgrade and maintain the discipline of security personnel to enhance the hotel image
Preserve the safety of the company’s assets from theft vandalism and pilferage
Maintain good relationship, cooperate and work as a team with other department heads to enhance productivity and hotel revenue
Take prompt action to any from complaints and incidents and without prejudice
Implement, in conjunction with the hotel management team, security, loss control, key control, fire safety, occupational health and safety
Formation and heading of safety committee in preventing and minimizing injuries, accidents and danger to all Hotel users
Schedule all security associates to provide maximum security for the Hotel
Be flexible in working hours especially in cases of emergency call out
Carry out any other duties when directed by the Hotel and/or General Manager
Assist in monitoring correct handling and movement of cash by any associates within the confines of the Hotel
Regular reviews of loss control procedures in minimizing loss of assets
Ensure badge as outlined in the Employees’ Handbook
Liaise with Human Capital and Development Department to assist in pre-employment screening, work related investigations or claims by employees against the Hotel
Follow up on training for use of equipment and programmed maintenance of any equipment installed
To educate associates in security, fire and safety procedures, conducting awareness/demonstration programmers in order to maintain these procedures
Carry out regular fire and safety training session and evacuation drills
Conduct investigations in to matters relating to cash stock, assets, fire, accident, disruption, where theft/fraud/loss/injury/damage etc. has or is suspected to have occurred
To assist in the preparation of the monthly and yearly Security Department budgets
Assist in reviewing all security measures, procedures, equipment and methods from time to time for protective purposes as well as to maintain efficiency and tight security control
Assist in reviewing daily report from Security Personnel, issuing necessary orders and counter-act unsatisfactory or irregular situations and conditions
To motivate and maintain good staff relations within the Security Department
To assist in interviewing applicants whenever required and make recommendations for suitable candidate selection
Advise management on preventive measures to be taken against frauds, cheating and delinquent cases and etc.
Arranges First Aid courses for security personnel from time to time
To maintain high standard personal appearance and health (mentally and physically) at all times
To maintain good working relations with own colleagues and other department
Established objectives of the Security Department are achieved within the teams specified
To ensure that the General Manager is constantly aware of the current situation with respect to security arrangements in the hotel
To maintenance of established objectives are such that they provide for effective control and supervision
Solve with improvement action on all incidents happen in the hotel
Work Experience
Knowledge and Experience
Ex-police or Army forces with rank of Major / Chief or Senior Inspector / ASP
Minimum 3 years of working experience in a 4- or 5-star hotel
Have strong communication skills
Ability to interact in a professional and courteous manner with a broad cross-section of guests
Ability to maintain guest confidentiality and security
Skills
Fluent in English and Bahasa Malaysia (written & spoken)
Well verse in Microsoft Word, Excel, PowerPoint, Outlook and PMS System
Have the ability to prioritize workload assignments
Team work
A well-organized & initiative person
Able to work independently
Firm and fair when making decisions or new implementations
Pleasant and mature personality
Strong in problem-solving
Analytical and prompt in action
Guest orientated approach
Able to coach and train
Benefits
Attractive remuneration package
5 Working Days
Talent development opportunities
Corporate social responsibility activities
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Maklumat Tambahan Jawatan Kosong
Tahap Pekerjaan : Not Specified Kelayakan : Services, Armed Forces Pengalaman Kerja : Jenis Kerja : Pengkhususan Kerja : Services, Armed Forces / 505, 119
Maklumat Syarikat Majikan, [SYARIKAT]
Maklumat Tambahan Syarikat [SYARIKAT]
Saiz Syarikat : Masa Pemprosesan Permohonan : Industri : Elaun dan Lain-lain : Lokasi : Selangor
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