Business Operations Analyst

Jawatan Kosong Business Operations Analyst di [SYARIKAT]


Job Description:

Provides programs, business practices, processes to improve operational efficiency, consistency. Drives policies and procedures that monitor and support the organization’s operational and financial business objectives. Provides analysis reports and advice to management in the areas of operations, resource management, finance, revenue accounting, pricing, and/or contracts. Develops and monitor metrics to measure other key performance indicators and group performance. May have project lead role in implementing new application system or enhancement of the current System.

Roles and Responsibilities:

  • Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO45001.
  • Be responsible for program quality, adoption, compliance throughout the process.
  • Report overall program status to management on regular and ad-hoc basis.
  • Understand users’ business needs, set up, configure, and maintain the business applications to meet operational requirements.
  • Evaluate and drive improvements to the business processes using systems as the enabler.
  • Conduct end-user training when necessary.
  • Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across functional teams.
  • Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex data problems.
  • Work with other Departments to generate reports from a variety of sources, including Field Service management system.
  • Drive and coordinate the metrics for a Monthly Business Review.
  • Put in place the governance and operational working practices of the program.


  1. Degree in Computer Science/Information Technology or equivalent.
  2. Minimum 2 years’ experience in Business Application Support.
  3. Knowledge and experience in supporting technical Field Service Management system or other similar applications is an added advantage.
  4. Highly proficient and skilled in MS Office especially in MS Excel & PowerPoint.
  5. Excellent analytic skills, attention to detail. Ability to turn data into Insights.
  6. Ability to drive a culture of using data insights to help drive decision-making.
  7. Solid grasp of the business side of technology with an understanding and passion for metrics/analysis to deliver on business objectives.
  8. Excellent written and oral communication skills, active listener, and able to respond effectively to feedback from global stakeholders.
  9. Ability to work independently with minimal oversight while exercising excellent judgment.

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Junior Executive
Kelayakan : Engineering, Other Engineering
Pengalaman Kerja : 2 years
Jenis Kerja : Full-Time
Pengkhususan Kerja : Engineering, Other Engineering / 509, 188

Maklumat Syarikat Majikan, [SYARIKAT]

Powerware Systems Sdn Bhd

POWERWARE is a leading innovation and solution provider to Data Centre Facilities Services that provide full computer support systems to our clients’ 24 x 7 mission critical ICT equipment. In the ever evolving ICT environment, business require uninterrupted, high-speed broadband connectivity to their customers. This is why we at Powerware have made it our business to design and build leading edge Data Centers in Malaysia and the region. Our aim is to provide our customers with unparalleled services in the design, construction and monitoring ( with service back-up ) of their Data Centers. We are looking for high caliber talented professionals who can contribute towards our continued growth and success in our current Malaysian And Overseas operation. We provide excellent opportunities for those who strive to excel, work hard and develop competencies for growth, personally as well as for the company.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 51 – 200 Employees
Masa Pemprosesan Permohonan : 23 days
Industri : Consulting (Business & Management)
Elaun dan Lain-lain : Dental, Medical, Parking, Regular hours, Mondays – Fridays, Business (e.g. Shirts), Regional Exposure
Lokasi : Petaling Jaya