User Researcher (Student Internship)

Jawatan Kosong User Researcher (Student Internship) di [SYARIKAT]


User Researcher, the new breed of ‘Market Researcher’ in this digital era. Think of the digital products that you use everyday like Facebook, Twitter or an e-commerce site, user research plays an important role in studying your behaviour and improve your experience in using the products.

During the internship period, you will be assisting the team on the following items:

Key Responsibilities:

  • Conduct both qualitative and quantitative research/analysis.
  • Qualitative research: user research, user testing, and focus group to uncover UX issues and understand user behaviour.
  • Quantitative research: market survey, digital analytic & business analysis to reveal quantitative insights.
  • Provide evidence-backed solutions for clients to improve business performance.
  • Co-design and formulate commercially effective design strategy to clients.
  • Facilitate training and workshop for clients or users.
  • Setup and manage end-to-end remote usability testing project.
  • Assist in project management.
  • Coordinate internal tester community activity and external testers for interview or testing session.
  • Vetting new user who sign up to be a user tester.
  • Support in business administrative operations.
  • Report directly to respective supervisor.


  • Candidate must have the attitude of willing to learn because we are reinventing the conventional way of doing market research. Therefore, our team members are expected to learn new skills to execute a new project.
  • Tech savvy.
  • Fluent in English, both verbal and written.
  • Basic knowledge in Microsoft Word, Excel, PowerPoint.
  • 2 Internship position(s) available from mid-February onwards.

Is this the right job for you?

If you’re observant and patient, this might be the best position tailored for you!

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Entry Level
Kelayakan : Sales/Marketing, Marketing/Business Dev
Pengalaman Kerja :
Jenis Kerja : Internship
Pengkhususan Kerja : Sales/Marketing, Marketing/Business Dev / 503, 139

Maklumat Syarikat Majikan, [SYARIKAT]


Netizen eXperience is an award winning UX (User Experience) research & strategy consulting firm in Asia, aspires to improve user experience of the world by empowering everyone to build user-centric products through our innovative tools & emphasizing in human-centered approaches.The 3 core missions of Netizen eXperience are:

  • To enhance the life of users and create a better digital landscape in Asia through the practice of user experience.
  • To achieve the win-win for both our client’s business goals and their user’s needs.
  • Building digital products with great user experience through user research, data, and collaboration with clients.
Recognitions and WorksWe help companies in researching, testing and designing effective web & mobile experiences that are commercially effective and user friendly. We are always passionate in doing industry wide research on the latest online behaviour and digital user experience. We also conduct cross-border study with our regional partners in Asia & Europe to improve user experience on websites & mobile apps. We regularly share our findings on our site and blog.Since 2011, the team has been regularly invited to speak and also to provide training in various events, universities and corporates across Asia which include National University of Singapore, CHI UX Indonesia, International Islamic University, Echelon Ignite Bangkok, UX Malaysia just to name a few.Up to date, Netizen eXperience remains the leading UX consultancy firm in Asia, and has been serving customers ranging from agencies, MNCs, businesses, government agencies and start-ups all around Asia.Awards
  • Best of ICT Start-up Companies, MSC-Asia Pacific ICT Alliance Award (APICTA) 2014
  • Winner of People’s Choice Award for Global Innovation through Science & Technology Tech-I 2013, an initiative by the U.S. Department of State

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 1 – 50 Employees
Masa Pemprosesan Permohonan : 1 day
Industri : Computer / Information Technology (Software)
Elaun dan Lain-lain : Dental, Miscellaneous allowance, Medical, Regular hours, Mondays – Fridays, Casual Formal
Lokasi : Shah Alam/Subang