Jawatan Kosong Customer Service Officer di [SYARIKAT]
KETERANGAN JAWATAN KOSONG
The Company Info A fast-growing Business Process Outsourcing company that leverages on technologies that caters for diverse verticals with intelligent solutions. Your new role in the Company • Responds to live chats professionally and answer customers’ enquiries. • Acquire detailed knowledge and understand the operation to resolve customer issue and promote good customer experience. • Handle customer complaints, to provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Support any other ad hoc or administrative duties as assigned related to customer service from time to time. • Ensure customer satisfaction and provide professional customer support. What you will need to succeed • Minimum of 1-year experience in any customer service industry, preferable in a virtual environment. • Able to work in fast paced environment, independent, customer focused, result oriented & disciplined. • Ability to multi-task, prioritize, and manage time effectively. • Creative thinking and problem-solving skill. • Agree to sign a confidentiality agreement to protect customer and company benefits. • Equipped with a stable internet connection with a minimum speed of 10mbps speed as this is a work from home position. • Able to work on 24/7 rotating shifts, during weekends and public holidays. • Ability to read and write in English, Bahasa Melayu and Mandarin. What do we offer What you should do now If you believe that you have the right experience, skills and a strong drive to succeed, click apply now to register your interest and present your resume for the role.
Maklumat Tambahan Jawatan Kosong
Tahap Pekerjaan : Junior Executive
Kelayakan : Services, Customer Service
Pengalaman Kerja : 3 years
Jenis Kerja : Full-Time
Pengkhususan Kerja : Services, Customer Service / 505, 134
Maklumat Syarikat Majikan, [SYARIKAT]
Maklumat Tambahan Syarikat [SYARIKAT]
Saiz Syarikat : 1 – 50 Employees
Masa Pemprosesan Permohonan :
Industri : Human Resources Management / Consulting
Elaun dan Lain-lain :
Lokasi : Petaling Jaya