Refund Officer (JR0022881)

Jawatan Kosong Refund Officer (JR0022881) di [SYARIKAT]


  • Monitor, evaluate, investigate, and respond to disputes received by various bank
  • To determine which chargebacks to accept and which to defence
  • Prepare evidence for chargeback re-presentment to the bank 
  • To maintain proper records for the chargeback and refund cases
  • To perform necessary checking, verification, and investigation for all dispute and refund cases
  • Preparing refund reports and uploading them to the bank portal
  • Performing refunds online on the various bank portal


  • Bachelor’s Degree or Higher in Finance, or a related field. 
  • Good communication, interpersonal and problem-solving skills. 
  • Good command of English spoken and written, able to communicate 
  • Able to work under pressure 
  • Able to start work immediately. 
  • Fresh Grad or 1/2 years experience handling credit card chargeback disputes. Degree holder in any field 
  • Having a background in Visa/Master card association chargeback handling cycle is an added advantage

We are all different – one talent to another – that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives – AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Junior Executive
Kelayakan : Accounting/Finance, General/Cost Accounting
Pengalaman Kerja : 1 year
Jenis Kerja : Full-Time
Pengkhususan Kerja : Accounting/Finance, General/Cost Accounting / 501, 131

Maklumat Syarikat Majikan, [SYARIKAT]


Find your career destination with AirAsia! 

It all starts here. 20 years ago, a dream took flight – shaping and forever changing the travel industry in Asia. The idea was simple – make flying affordable for everyone.

We started off as just an airline, but today we are now something much, much more. From a network of gateways and getaways, our businesses now include making logistics and banking more accessible (Teleport, BigPay), linking farms with businesses (airasia grocer), and offering online tech education and entrepreneurship (Redbeat Academy). airasia Super App, our one-stop travel, e-commerce and fintech platform, offers more than 15 lines of products — from travel to lifestyle to finance, there is something on airasia Super App for everyone.

Wait no more and visit our career page and be part of our Allstars family.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : More than 5000 Employees
Masa Pemprosesan Permohonan : 11 days
Industri : Aerospace / Aviation / Airline
Elaun dan Lain-lain : Dental, Education support, Medical, Loans, Sports (e.g. Gym), Vision, Regular hours, Mondays – Fridays, Casual (e.g. T-shirts), Travel benefits
Lokasi : Bayan Lepas