Customer Service Executive – English Speaker (Immediate Intake)

Jawatan Kosong Customer Service Executive – English Speaker (Immediate Intake) di [SYARIKAT]

KETERANGAN JAWATAN KOSONG

Responsibilities:

• Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
• To exceed customers’ expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirement:

• Candidate must possess at least an SPM and above.
• Required language(s): English.
• Full Training Program will be provided for new hires even fresh graduates who are interested to start their career.
• Applicants must be willing to work on 24/7 rotational shifts.
• Each Shift consists of 9 working hours included 1-hour lunch break-time

Salary & Benefit :-

• Attractive KPI incentives
• Cooperate discount
• Attractive annual leaves
• EPF & SOCSO
• Health and life insurance
• Medical Coverage
• Connected to LRT/KTM Subang Jaya via a link bridge
• Permanent role

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Junior Executive
Kelayakan : Services, Customer Service
Pengalaman Kerja :
Jenis Kerja : Full-Time
Pengkhususan Kerja : Services, Customer Service / 505, 134

Maklumat Syarikat Majikan, [SYARIKAT]

IGT is a leading BPM and IT Services provider committed to delivering innovation and business excellence across the entire spectrum of the travel, transportation, and hospitality domain. IGT offers integrated IT-BPM services including: Application Development and Maintenance; Mobility; Testing; Business Intelligence; Contact Center Services; Back Office Services; and Consulting Services worldwide.

IGT is part of IGT Solutions Pvt. Ltd. one of India’s largest travel conglomerates. With its state-of-the-art delivery centers and worldwide operational presence, IGT boasts of a diverse talent pool with high level of expertise. IGT, through its innovative solutions and services, offers a unique value proposition in terms of accuracy, quality, flexibility, and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, hotels, and logistics companies.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : More than 5000 Employees
Masa Pemprosesan Permohonan : 22 days
Industri : Call Center/IT-Enabled Services/BPO
Elaun dan Lain-lain : Dental, Medical, Annual Leaves, Overtime, Performance Incentives and etc., Smar Casual, 24/7, Rotational Shift
Lokasi : Selangor
Lamar Sekarang!