Campaign Consultant Specialist/Performance Marketing Specialist

Jawatan Kosong Campaign Consultant Specialist/Performance Marketing Specialist di [SYARIKAT]


What is your mission?

We are looking for Campaign Consultant to join our team in setting up and executing advertising campaigns. Primarily, you will focus on the setup and activation of our native ads. This includes providing quality assurance, traffic, pulling campaign placement reports, entry of proposals, and reviewing the status of campaigns in order to optimize their performance. Additionally, you will troubleshoot and resolve issues.

You are also required to perform these job functions:

  • Assist in the booking & implementation of advertising campaigns in an accurate & timely manner
  • Provide advertising setup support across our native products
  • Provide quality assurance, traffic, pull campaign placement reports
  • Upload and quality check creatives
  • Ensure daily ticket/case quotas are met and willing to stretch occasionally
  • Ensure quota/performance is effectively reported.
  • Present Mid/end campaign reports to clients with prioritization and optimizations
  • Weekly Client Meetings to demonstrate the progress on Cases
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization, and for the effective implementation, maintenance, and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.

Who are we looking for?

  • Candidate must possess at least a Diploma in any field.
  • 1-2 Years of experience in online advertising / BPO / support functions
  • Excellent English language communication/written skills
  • Prior experience in tickets/cases and queue management
  • Experience using commercial or in-house ad-serving systems
  • Expert knowledge of MS Office (Outlook, Word, PowerPoint, and Excel)
  • Understanding of ad-serving technologies and order entry platforms, preferably XFP
  • Excellent communication, collaboration, organizational, and project management skills
  • Ability to interact comfortably with both clients and internal departments
  • Ability to present data in an effective, actionable manner and learn new software quickly
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
  • Ability to work on queues/cases/tickets out of CRM platforms is an added advantage
  • Client Servicing experience meeting customers virtually

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Junior Executive
Kelayakan : Arts/Media/Communications, Advertising
Pengalaman Kerja : 1 year
Jenis Kerja : Full-Time
Pengkhususan Kerja : Arts/Media/Communications, Advertising / 504, 100

Maklumat Syarikat Majikan, [SYARIKAT]



Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 2001 – 5000 Employees
Masa Pemprosesan Permohonan : 11 days
Industri : Call Center/IT-Enabled Services/BPO
Elaun dan Lain-lain : Dental, Miscellaneous allowance, Medical, Vision, Incentive, Bonus and Commission Plan, Life-long Learning and Skills Development, Monday – Thursday: Smart Casual, Friday: Sport Attire, Support: 9:00am – 6:00pm (Monday – Friday) Operations: Shift based on markets
Lokasi : Kuala Lumpur