IT Helpdesk Support (End User / East / MNC – Supply Chain)

Jawatan Kosong IT Helpdesk Support (End User / East / MNC – Supply Chain) di [SYARIKAT]

KETERANGAN JAWATAN KOSONG

Summary

Provide technical support for end users with regards to computer hardware and operating systems, applications, and connectivity.

Description:

User support

  • Respond to user queries and log tickets in service desk system in a timely manner conform the ticket priority
  • Assists with setting up hardware, software and related peripherals
  • Assists with changes and modifications to operating system and applications
  • Maintains knowledge database for variety of information, procedures, and solutions
  • Educates and assists users in usage of applications and operating systems

Network / IT / Security system administration

  • Provide Windows, MS server and Security System support and administration
  • Perform equipment preventive maintenance, system administration and backup
  • Prepare cost analysis and advice management on equipment and software needs, and assist in purchasing procedures
  • Manage vendors and suppliers

Procedures and administration

  • Ensure systems and network facilities follows Company policies
  • Assist with implementation and maintenance of global, regional, and local policies when need
  • Ensure all work procedures are well documented and up to date
  • Develop and maintain issues logs with external parties to track all unresolved
  • Assists in maintaining an inventory system, including current location of active and inactive equipment and software

Requirements:

  • Diploma in IT Engineering or equivalent with minimum 2 years of experience in user application support or helpdesk
  • Proven knowledge of MS operating system and applications such as MS Windows, MS Office 365, SAP & etc.
  • Sound knowledge of network technology, such as LAN/WAN protocols, routers, switches, firewalls, etc.
  • Familiar with network applications such as MS SQL Server, MS Exchange, etc.

How to Apply:

Qualified or interested candidates, please submit your updated resume by using the Apply Now Button

**We regret to inform that only shortlisted candidates would be notified. **

Lee Yuh Shiuan

Registration Number: R21101101

EA License Number: 18C9027

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Junior Executive
Kelayakan : Services, Tech & Helpdesk Support
Pengalaman Kerja : 2 years
Jenis Kerja : Full-Time
Pengkhususan Kerja : Services, Tech & Helpdesk Support / 505, 152

Maklumat Syarikat Majikan, [SYARIKAT]

Corestaff Pte Ltd

At Corestaff, we know that great people create great organizations. We aim to create a successful professional services agency with an intuitive, humanizing approach to matching clients and talent.
We are experienced in providing insightful service to a wide range of companies, working with a broad spectrum of products and services.
We provide end to end solution ranging from
• Permanent Placement
• Temporary / Contract/ Project Based placement
• Talent Searches
• Executive Search

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 1 – 50 Employees
Masa Pemprosesan Permohonan : 10 days
Industri : Human Resources Management / Consulting
Elaun dan Lain-lain :
Lokasi : East