TECHNICIAN REPAIRING MOBILE PHONE EXECUTIVE (SERI ALAM)

Jawatan Kosong TECHNICIAN REPAIRING MOBILE PHONE EXECUTIVE (SERI ALAM) di [SYARIKAT]

KETERANGAN JAWATAN KOSONG

Description

Job Description :

As a technician you are expected to make cosmetic repairs, check and diagnose faults, perform flashing of handsets and function test, change batteries/accessories and liaise between other senior technicians, be computer literate and be adaptable to change within this role.

Main Duties & Responsibilities:

– Practice Electro Static Discharge awareness in order to prevent accidental damage to equipment
– Perform basic fault finding
– Eliminate blacklisting, SIM card or network problems to ensure fault lies with the handset, or accessories
– Perform functionality checks in order to eliminate user error
– Ascertain the warranty status of a handset in order to eliminate damaged equipment
– Perform functional test of handset using RF test equipment and PC in order to ascertain the nature of the defect/s (where applicable)
– Perform software related/cosmetic repair to handsets in order to remedy diagnosed fault
– Support team as and when necessary
– Achieve agreed targets as specified in order to meet the requirements of the business
– Maintain your equipment including anti static checks, regular calibration and the installation of software upgrades
– Use own initiative to improve performance and quality of line
– Ensure you meet all business KPI’s.

Success will be measured by Key Performance Indicators (KPI’s) set around key areas of responsibility;
– In order to support the five fundamental rules of the company, the Repairs Department must repair all customer mobile handsets and have the unit back with the customer within 14 days in satisfactory working order.
– You will be working on an individual test bench having the necessary equipment to fulfil the role, and have access to specialist equipment within the workshop.
– You will be expected to attend training sessions when required to do so.
– You will be measured against the achievement of a high level of quality

Essential:
– Previous experience in repairs department
– Flexible to working hours-as suited to the needs of the business
– PC Literate
– Be able to work from own initiative
– Good time and attendance

Other skills:
– Competent using office 2010
– Good communication skills
– Willingness to learn and develop themselves

Benefits for you in this career :

1) Career Path:
You will have the opportunity to climb the corporate ladder to a leader role / managerial role on the future.

2) System for Appraisal and Rewards:
Company provide the training to help employees to develop future leaders for the company.

3) Additional benefits:
Special bonus for extraordinary performance employees, others allowance, Performance Incentive , Shift Incentive and others.

Requirements : –
– Passions in customer service field.
– Fresh graduates in any field are encouraged to apply (Training will be provided).
– Must possess at least SPM, Diploma, Bachelor’s Degree or higher in related fields.
– On job Training provided
– 50 Full-Time position(s) available.

TENTANG #XPERT
Konsep yang kami di Xpert – Mobile Phone Repair Specialist terapkan adalah servis BAIKPULIH dan PENUKARAN komponen gadget telefon pintar secara berdepan @ Face-to-Face.

Konsep ini bertujuan untuk memberi dan membina lebih kepercayaan terhadap servis yang kami tawarkan kepada pelanggan kami.

Para pelanggan kami akan turut diberikan penerangan dan info yang padat berkenaan masalah gadget yang dihadapi dalam tempoh pembaikian dijalankan. Para juruteknik kami adalah terlatih dan berkemahiran dalam memastikan kepuasan pelanggan selepas pembaikian oleh kami.

Xpert – Mobile Phone Repair Specialist kini memiliki 18 rangkaian cawangan seluruh malaysia yang bertujuan untuk memberi kemudahan kepada para pelanggan untuk terus pergi kepada kami.

MISI #XPERT
Memberi perkhimatan yang profesional serta berkualiti tinggi kepada pelanggan melalui servis baik pulih alat telekomunikasi dan alatan teknologi telefon pintar terkini serta memastikan pelanggan menerima khidmat terbaik dari juruteknik terlatih dan berkemahiran tinggi.

VISI #XPERT
Membangunkan #XPERT sebagai peyedia utama perkhimatan baik pulih alat telekomunikasi yang terbaik di Malaysia dengan mengekalkan mutu perkhimatan bertaraf antarabangsa.

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Not Specified
Kelayakan : Engineering, Mechanical
Pengalaman Kerja :
Jenis Kerja : Full-Time
Pengkhususan Kerja : Engineering, Mechanical / 509, 195

Maklumat Syarikat Majikan, [SYARIKAT]

Konsep yang kami di XpertGadget terapkan adalah servis BAIKPULIH dan PENUKARAN komponen gadget telefon pintar secara berdepan @ Face-to-Face. Konsep ini bertujuan untuk memberi dan membina lebih kepercayaan terhadap servis yang kami tawarkan kepada pelanggan kami. Selain itu, kami juga menjual telefon bimbit pelbagai model dan aksesori telefon bimbit. Di samping itu, para pelanggan kami akan turut diberikan penerangan dan info yang padat berkenaan masalah gadget yang dihadapi dalam tempoh pembaikian dijalankan. Para juruteknik kami adalah terlatih dan berkemahirandalam memastikan kepuasan pelanggan selepas pembaikian oleh kami.Cawangan cawangan Kami di Seluruh Malaysia 

1. XPERT SHAH ALAM
2. XPERT PENANG (SEBERANG JAYA)
3. XPERT JOHOR (TAMAN UNIVERSITI)
4. XPERT SENAWANG
5. XPERT KUCHING
6. XPERT BAYAN BARU
7. XPERT DANGA BAY (JOHOR)
8. XPERT SUNGAI PETANI
9. XPERT KULIM
10. XPERT PUCHONG
11. XPERT KULAI (JOHOR)
12. XPERT ALORSETAR
13. XPERT KAJANG
14. XPERT SETAPAK
15. XPERT BATU PAHAT
16. XPERT BANDAR SERI ALAM
17. XPERT ALMA
18. XPERT PORT DICKSON
19. XPERT KLANG

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 51 – 200 Employees
Masa Pemprosesan Permohonan :
Industri : Consumer Products / FMCG
Elaun dan Lain-lain : Miscellaneous allowance, Medical, Casual (e.g. T-shirts), EPF Food Allowance, 10.00am-10.00pm
Lokasi : Johor Bahru
Lamar Sekarang!