Enterprise Solution Specialist (Software Asset Management)

Jawatan Kosong Enterprise Solution Specialist (Software Asset Management) di [SYARIKAT]


Job Description

This role is responsible for the Software Asset Management (SAM) SaaS solution. The role will lead the technology that supports our SAM practices and will be accountable for the health of the environment. The incumbent will master the capabilities of the system and will configure the tool to support business requirements. Additionally, the Enterprise Solution Specialist will work with teams (internal and external) to productionize integrations with other technologies that ensure efficiencies and maximum usage.

Additional Job Description

Responsible for the technical management of a new Software Asset Management capability: 

  • Integration of the SAM solution, with ServiceNow, and other 3rd party integrations/connectors, to enable software licensing lifecycle management from procurement to retirement of software. 
  • Participate in work sessions and apply professional experience and analytical skills to define recommendations and improve overall processes for Software Asset Management, CMDB, Service now, SCCM, and discovery tools. 
  • Lead/Support in the analysis of more complex requirements to translate into SAM TOOL and/or ServiceNow application configuration capability. 
  • Experience with software management monitoring and management options (metering, deployment, removal, etc.) for each operating system platform.  
  • Create automated processes to facilitate software procurement/deployment. 
  • Work closely with the IT service management team to optimize automated solutions for enhanced monitoring and deployment/removal of software assets as needed. 
  • Partner with IT Security and GRC teams on software vulnerability assessment, remediation and removal of software risk. 
  • Deploy, and configure selected Software Asset Management solution in the enterprise environment. 
  • Experience designing and enabling complex workflows across multiple platforms 
  • Maintain discretion and confidentiality in all areas pertaining to IT systems and other proprietary information. 
  • Participate in the exchange of ideas within the department. Ask questions and encourage input from other team members. 
  • Understand and embrace the business and IT strategic direction. 
  • Provide regular updates to appropriate managers and conference with them on complex or unusual situations. 
  • Demonstrate commitment to customer service: anticipate, meet, and exceed customer expectations, solve customer problems quickly and effectively, and make customer issues a priority. 
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. 
  • Ensure 100% adherence to all company, IT, and department policies, processes, and procedures. 
  • May perform other duties and responsibilities as assigned. 

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Senior Executive
Kelayakan : Computer/Information Technology, IT-Software
Pengalaman Kerja : 5 years
Jenis Kerja : Full-Time
Pengkhususan Kerja : Computer/Information Technology, IT-Software / 508, 191

Maklumat Syarikat Majikan, [SYARIKAT]

Jabil Sdn Bhd (Global Business Center)

Established in Penang since 2009, GBC houses Jabil’s global IT, Supply Chain, Centralized Procurement and Finance functions. Presently located at [email protected], occupying two floors over 72,700 square feet. It is one of the largest shared services center in Penang with 850 professionals. This location will allow for future headcount expansion to 1,000 executives and support Jabil’s capabilities enhancement plans to move into higher value work. These include the introduction of Robotic Process Automation which will eliminate standard and repetitive work processes, and Jabil’s Intelligent Digital Supply Chain (IDSC) solutions which help companies achieve end-to-end supply chain visibility and orchestration.Why Join Us?Make A DifferenceIt takes thousands of passionate, dedicated and talented employees around the world to deliver the quality, innovation and service that our customers expect. With each new market comes a new opportunity to build the depth and breadth of our offerings, while also growing our team.
Jabil hires innovative thinkers who have the confidence to push boundaries, the entrepreneurial spirit to own customer problems and solutions, and the knowledge to take calculated risks. No matter where you are located, you’ll have the opportunity to learn, grow and build your skills in unexpected ways.You’ll be empowered to make autonomous decisions that enhance the Jabil customer experience, and are expected to take accountability for the choices you make. That’s because Jabil values motivated leadership and entrusts our employees to create innovative solutions to help our business – and our customers’ businesses – grow and thrive.We recognize that our employees are the most skilled and knowledgeable in the industry, and take every measure to support your goals for career advancement. Join us now if you have what it takes to make a difference in our challenging and fast-paced environment.Other InformationJabil offers equal employment opportunities to qualified individuals without regard to race, religion, color, age, national origin, gender, disability and sexual orientation. We perceive the diversity of skills, abilities, experience and the background of our employees as a strength and encourage it in all areas at Jabil.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 501 – 1000 Employees
Masa Pemprosesan Permohonan : 29 days
Industri : Electrical & Electronics
Elaun dan Lain-lain : Dental, Education support, Medical, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays – Fridays, Casual (e.g. T-shirts)
Lokasi : Bayan Lepas