Primary Banker, Kulai Branch

Jawatan Kosong Primary Banker, Kulai Branch di [SYARIKAT]

KETERANGAN JAWATAN KOSONG

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions

Representing the largest global Islamic financial services team of any international bank, HSBC Amanah provides a full suite of innovative Islamic products and services to retail and corporate customers around the world. Complementing HSBC’s comprehensive range of global banking and financing solutions, HSBC Amanah leverages the Group’s international experience and expertise in Islamic finance to best serve the growing demand for this viable alternative to conventional financing in Malaysia.

We are currently seeking an ambitious individual to join our HSBC Amanah team in the role of Primary Banker, working together with colleagues to define, manage and achieve divisional business targets. 

Principal Responsibilities:

• Act as a Brand Ambassador for HSBC MYH, delivering an exceptional customer experience through identifying and fulfilling all customer needs at first point of contact (Meeter and Greeter role)
• Demonstrate sound understanding of the bank’s products and services to provide “point of meet” solutions using tablets and technology to resolve more digital and technology related solutions to customer’s needs
• Promote and deliver our digital channel and Life Sign Technology to NTB or ETB customers. Sharing digital know-how to customers to create awareness and increase the adoption rate and usage that is convenient to customers therefore they can bank with us from anywhere at anytime
• Effectively question and listen to your customers to enable you to fully understand both new & existing customer’s financial circumstances and needs
• Operate within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs; maximizing opportunities across all retail customer segments by selling retail products and insurance
• Proactively drive wealth referrals especially investment needs to Premier colleagues
• Collaborates effectively with colleagues (PB1), stakeholders and specialists given customers the benefit of best banking solutions and specialist advice by proactively providing customers the preferred solution in the market
• Be a role model to peers and demonstrate customer engagement DNA by taking ownership to serve customers
• Ensure attends all training programmed designed for UB to continuously harness skills and knowledge and be competent when talking to customers and stake holders
• Be proactive in building & developing a customer base and pipelines through the use of Customer Contact Lists, referrals and walk-ins
• Proactively update accurate customer information in the bank system for KYC / AML and other banks use later.
• Objectives achieved in accordance with all Compliance, Audit, SOX and other regulatory requirements met at all times to ensure no reputation, monetary and operational losses.
• Embrace and practice the banks value; Open, Connected, Dependable & Act with
• Courageous Integrity at all times.
• Comply with all training requirement as per the banks direction.

Qualifications – External

Requirements:

• Attain appropriate professional qualification;
• Obtain license in Insurance but not a pre-condition;
• Product knowledge (retail);
• System knowledge (retail);
• Digital knowledge;
• Customer Handling;
• Creative and Problem Solving;
• The jobholder forms an integral part of the branch and wider HSBC management team;
• The jobholder is expected to identify opportunities in day to day activities that contribute to the success of business.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Entry Level
Kelayakan : Sales/Marketing, Sales – Financial Services
Pengalaman Kerja : 1 year
Jenis Kerja : Full-Time
Pengkhususan Kerja : Sales/Marketing, Sales – Financial Services / 503, 144

Maklumat Syarikat Majikan, [SYARIKAT]

Some career prize diversity more than others.If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success.Representing the largest global Islamic financial services team of any international bank, HSBC Amanah provides a full suite of innovative Islamic products and services to retail and corporate customers around the world. Complementing HSBC’s comprehensive range of global banking and financing solutions, HSBC Amanah leverages the Group’s international experience and expertise in Islamic finance to best serve the growing demand for this viable alternative to conventional financing in Malaysia.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 201 – 500 Employees
Masa Pemprosesan Permohonan : 23 days
Industri : Banking / Financial Services
Elaun dan Lain-lain : Medical, Regular hours, Mondays – Fridays, Business (e.g. Shirts)
Lokasi : Johor
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