Operations Associate

Jawatan Kosong Operations Associate di [SYARIKAT]

KETERANGAN JAWATAN KOSONG

We are looking for an Operations Associate to join our ranks of growing game lovers to support our growing operations needs. You will be working with a team of very experienced producers, game developers, artists and designers to create and operationalize HTML5 and Blockchain/NFT related games.

If you enjoy problem solving and operating small to midsize game projects, if you think that you have what it takes to help manage a successful product line of mobile games, we encourage you to apply now and find out more about what we have to offer

Working Hours : 10.00pm – 7.00am (including 1 hour break)

Responsibilities

  • Assist to answer customer support requests via our Jira ticketing system
  • Follow a planned schedule to monitor and manage live games config
  • Assist with product Smoke Testing and Pre-Production Testing tasks
  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Provide prompt and accurate feedback to customers
  • Assist Quality Assurance Team to verify, replicate and report bugs
  • Create test cases for bug reporting
  • Liaise with the development team to ensure game release runs smoothly
  • Conduct risk assessment for games in development
  • Occasional on call escalation duties may be required

Requirements

  • 1-2 years of proven experience as an Operations Support or supporting type of role
  • Strong numeracy skills working with numbers, data, patterns, and calculations
  • Excellent communication skills and problem solving, with the ability to think outside the box
  • Constantly learn and stay updated to the evolving game industry standards
  • Experience using a backend system to manage customer & operational tasks
  • Understanding of crypto, blockchain technology and NFT’s
  • Driven and self-motivated, proactive and works well as a team player
  • Degree in Software/Computer Science/Computing/Computer Engineering/IT discipline or equivalent
  • To be able to speak, read, and write in English conversationally is a must
  • Higher priority will be given to candidates who have experience understanding fraud patterns and creating tools to identify fraud and malicious activity
  • Higher priority will be given to candidates who are proficient in mandarin

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Junior Executive
Kelayakan : Computer/Information Technology, IT-Network/Sys/DB Admin
Pengalaman Kerja : 1 year
Jenis Kerja : Full-Time
Pengkhususan Kerja : Computer/Information Technology, IT-Network/Sys/DB Admin / 508, 193

Maklumat Syarikat Majikan, [SYARIKAT]

DYNAMITE GAMES SDN. BHD.

Dynamite Games Studio is an indie game studio specialises in mobile game development on Unity and Html5. In less than a year, we have grown from 11 members to over 70 and shipped more than 2 dozen games growing our daily active player base by the thousands every month. With such a trajectory, we have every intention to keep the positive momentum going for the good work done by the talented and enthusiastic game lovers in the studio.
We have Dynamite Game makers in Singapore (HQ), Malaysia, Vietnam and Taiwan (latest addition). We have battle-tested entrepreneurs and leaders leading each functional departments from developing games to marketing and operationalising them. We look forward to bolstering our marketing capabilities with this listing.
We are looking for talents who understand the importance and have the desire to create a strong identity for the company as well as professional growth. If you like games, enjoy working with like-minded gamers, is excited to create buzz for an upcoming game release, would like to crafting memorable achievements with the team, we warmly welcome you to apply to us.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 1 – 50 Employees
Masa Pemprosesan Permohonan : 10 days
Industri : Entertainment / Media
Elaun dan Lain-lain : Regular hours, Mondays – Fridays, Casual (e.g. T-shirts)
Lokasi : Kuala Lumpur