Call Center Team Leader

Jawatan Kosong Call Center Team Leader di [SYARIKAT]


Job Highlights

  • Career growth and progression
  • Medical and dental insurance
  • Commission, bonus and longevity

Job Description

  • Manage, lead, train and develop call centre staff to extend individual skills and achieve overall objectives
  • Manage the day to day operations of the call centre
  • Monitor the activities to ensure all service levels committed are met and exceeded
  • Manage relationship with internal and external clients of the call centre
  • Report on KPIs and track customer service metrics
  • Ability to set targets & streamline processes
  • Bringing up issues or suggestions to management and reporting on metrics.
  • Creating timetables to accomplish goals.
  • Encouraging the staff to collaborate so that the business can profit.
  • Bringing up issues or suggestions to management and reporting on metrics.
  • Any other ad hoc call center duties arises


  • DSE/ Form 5 and above 
  • Candidates with experience will have an added advantage
  • Good communication skills; written and oral and listening for English and Cantonese
  • Able to work independently, as well as in a team
  • Able to multi-task
  • Fully work in office


  • Medical and Dental Insurance Covered
  • Allowances
  • High payout in commission with many incentive schemes to achieve your desired salary goals
  • Staff discount for purchasing of products and treatment package
  • Longevity bonus

Interested candidates, please click on “APPLY NOW” and attached your resume.

Please include your notice period, current and expected salary package in your resume.

We regret that only shortlisted candidates will be notified.

Maklumat Tambahan Jawatan Kosong

Tahap Pekerjaan : Senior Executive
Kelayakan : Services, Customer Service
Pengalaman Kerja : 3 years
Jenis Kerja : Full-Time
Pengkhususan Kerja : Services, Customer Service / 505, 134

Maklumat Syarikat Majikan, [SYARIKAT]

Bella Marie France

Propelled by a burgeoning demand for evidence-based beauty treatments, BMF began pursuing head to toe regimes for the modern women that are rooted in science and technology.

Over and above delivering pampering and relaxing beauty sessions, we are devoted to bringing you a wide range of world-class high energy treatments that are non-invasive, yet produce outstanding results.

At BMF, we are dedicated to the latest research and development in the field of beauty treatments. In addition, we hold ourselves to the highest standards in expertise and service through certified Aesthetic Specialists that undergo rigorous trainings to deliver a multitude of aesthetic treatments with maximum efficacy and precision.

Maklumat Tambahan Syarikat [SYARIKAT]

Saiz Syarikat : 201 – 500 Employees
Masa Pemprosesan Permohonan : 3 days
Industri : Grooming / Beauty / Fitness
Elaun dan Lain-lain : Dental, Miscellaneous allowance, Medical, Uniform provided
Lokasi : Selangor